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Current Vacancies

Marketing, Product & Customer Engagement Executive

Job Type: Full Time

At The Simulator Company Ltd., we manufacture world-leading therapy support simulators, transforming healthcare education and patient care worldwide. We offer a collaborative and rewarding work environment for individuals ready to make a global impact.

Job description

Lead marketing, product management support, customer engagement, CRM operations, experience centre management, and international event coordination. This is a highly cross-functional role working closely with sales, product development, content, and senior leadership.

Main Duties:

Marketing & Digital:

  • Manage social media content, campaigns, and engagement (LinkedIn, Instagram, YouTube, etc.)

  • Oversee website CMS updates, SEO, and digital performance (with design team support)

  • Execute email marketing campaigns, CRM communications, newsletters, and database management

  • Conduct competitor research, market insights, and KPI reporting

 

Product Management Support:

  • Act as liaison between customers, sales, and R&D to gather product feedback

  • Support product launches, sales enablement, and marketing content development

  • Maintain product documentation, brochures, packaging, and sales materials

 

Events & Experience Centre:

  • Organise and manage domestic and international trade shows, exhibitions, and customer visits

  • Manage Experience Centre operations, equipment readiness, and customer demonstrations

  • Host clinical visitors, partners, and stakeholders professionally

 

Customer & Partner Engagement:

  • Build and manage customer and partner relationships

  • Maintain CRM system, customer records, and collaboration pipelines

  • Support influencer, KOL, and partner programs

Ability to commute/relocate:

  • Coalville: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (preferred)

Ideal Candidate Profile:

  • Minimum 5 years’ experience in marketing, customer engagement, product coordination, and event management

  • Strong organisational, communication, and multi-project management skills

  • CRM, CMS, SEO, and social media management experience

  • Email marketing, automation, and scheduling experience

  • Basic design skills (Canva, Photoshop, Illustrator or similar)

  • Experience in product management or technical coordination (preferred but trainable)

  • International travel flexibility (25%–50%)

Benefits:

  • Competitive salary (dependent on experience)

  • Private medical insurance

  • Company pension

  • Flexitime

  • Free on-site parking

  • Company events

  • Career progression within a growing, global company

Schedule:

  • Monday to Friday

  • Bachelor's degree in Marketing, Business, or related field (required)

  • Master’s degree desirable but not essential.

  • Experience with AI-powered marketing or content tools (e.g. ChatGPT, Firefly, Jasper, Midjourney)

Education

Come work with us

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